Terms and Conditions

All of the designs on this site are digital embroidery files, not patches nor finished products. You must have an embroidery machine to use these files and a method of transferring the file to your machine. Designs are available for instant download in the following formats: DST, EXP, HUS, JEF, PES, VIP, VP3, XXX and in the sizes specified on each product listing. If you need a size or format that is not shown feel free to ask and we will try to accommodate you.

Please use the design files as they are. There is no guarantee of the quality of the design if you alter, resize or reformat the design in any way.

Due to the digital nature of the products, refunds will not be issued. Please be sure to check the design fits in your hoop size before purchasing. All designs have been tested on various machines in various formats before uploading to this site so we know for sure they stitch out good. In the slight chance you have a problem with a file, please check our FAQs page for suggestions first. If you don’t find an answer there then post a question to our facebook group. If you do not receive an answer either of those places then contact me and I will do my best to help you get it working.

You may use the posted product images on your website, facebook, etsy, or printed catalog as long as the copyright watermark remains in tact. You may not use any images that are included in customer reviews without that customer’s permission.

You may use these designs to produce a product for personal use, gift or small business use including sales at craft shows, fairs, etsy, facebook and your website. These designs are not intended for mass production. You may NOT lend, share, give or sell the actual digital image file in any way as that is an infringement of the copyright laws and punishable by fine and/or imprisonment.

Some artwork on this website may be from other artists and are being used with that artists permission and applicable licenses and fees. Please do not copy any artwork from this site without permission of the original artist.

All designs and images on this website are copyright protected, ©Kris Rhoades.